Custom Software Development
Software built for how your business actually works, when no product off the shelf fits the process.
Overview
Work that runs on spreadsheets, email threads and one person’s memory is a process, not a system. Custom software turns that process into a data model, a set of states and the rules that move work between them. It is the right choice when the constraint is the process itself — the approvals, exceptions and roles no packaged product accounts for.
- Process mapping into a domain model
- Workflow states, transitions and approval rules
- Roles, permissions and an audit trail
- Integration with the systems already in place
- Migration of existing records and spreadsheets
- Background jobs, scheduling and retries
- Reporting built on the same data model
What you receive
- 01A domain model naming the entities, states and transitions
- 02The application, with environments, pipelines and a rollback path
- 03Integration contracts for every system the software reads from or writes to
- 04A migration script and the reconciliation record from running it
- 05An admin interface for the rules that change without a release
- 06A runbook covering the scheduled jobs, the alerts and the recovery steps
- TypeScript
- Node
- Next.js
- PostgreSQL
- Redis
- OpenAPI
- Docker
- GitHub Actions
- AWS
- Domain-driven design
How the engagement runs
Mapping comes before architecture. The process is read as it runs today: who touches a record, where it waits, and which step people work around. What comes back is a domain model and the rules that are rules, separate from the habits that only look like them. Build starts on the narrowest slice a real user can run end to end. That slice ships with its own environment, pipeline and rollback path. Each slice after that adds states, roles and integrations to the same model rather than beside it. Where the mapping shows a step should change rather than be encoded, that is said before anyone writes code.
- The process has one record of what happened, rather than a version of it in each spreadsheet.
- Changing a rule becomes a release, not a negotiation with a vendor’s roadmap.
- An exception is a state in the system, not an email thread no one can audit.
- How the work moves is written in the model and the runbook, not carried in one person’s memory.
Related services
Tell us what you are building.
Send the outline and we will come back with an honest read on scope, sequence and what it takes to run it in production.